Privacy Policy
Last updated: 2026-11-09
Who we are
FertilitySync is an independent directory of U.S. fertility clinics, doctors, egg and sperm banks and surrogacy agencies. We are not a clinic and we are not affiliated with the institutions listed on this site.
What we collect
Inquiry form: your name, email, optional phone or messaging contact, the topic you choose, your message, the clinic page you were on, and whether you agreed that we may pass your request to a clinic.
Institution accounts: if you claim a listing, your name, work email and the information you submit about your institution.
Usage data: we use Google Analytics to understand how pages are used (pages viewed, approximate location, device and browser). Google Analytics sets cookies for this. Our hosting provider also processes your IP address to deliver the site and to limit abuse of our forms.
How we use your inquiry
Our team uses your inquiry to contact you, understand your situation, and recommend clinics that may suit you or pass your request to the clinic you ask for.
We only share your contact details and request with a clinic after you agree. Ticking the box on the form tells us you are open to this; we still confirm with you before sharing, and we record when and how you agreed. Once shared, the clinic handles your information under its own privacy policy.
Please do not send detailed medical records through the form. If you share health information, we use it only to help with your inquiry.
Who else processes data
We do not sell your personal information. We use service providers to run the site: Cloudflare (hosting and database), Google (Analytics) and an email delivery service to send confirmation and notification emails. They process data on our behalf.
How long we keep it
We keep inquiries for as long as we need them to help you and to keep a record of what we shared and with whom. You can ask us to delete your inquiry at any time.
Your choices
You can ask to see, correct or delete the information we hold about you, or withdraw your consent to forwarding before we share it. You can block or delete cookies in your browser settings.
Contact us
For any privacy question or request, contact us through the inquiry form on any clinic page and mention "privacy request".